Last updated 17 August 2026
HanifBaba connects customers in Pakistan with local service professionals. This policy explains what we collect, why, who sees it, and how to have it removed. It covers both the website and the Android app.
When you create an account: your name, phone number, and password. An email address is optional for customers and is used to confirm the account and to reset a forgotten password. You may optionally add a date of birth and a profile photo.
If you list as a service provider: the above, plus your service categories, the areas you cover, your business or shop area, years of experience, an optional WhatsApp number, an optional website or portfolio link, and photos of your work. Providers also submit payment receipts for the monthly listing fee.
When you use the service:the jobs you request, messages you exchange with the other party, reviews you leave, any photos you attach to a request or a review, and a record of when you viewed a provider's phone or WhatsApp details so that a job can be raised against a real contact.
Technical information: sign-in attempts with the IP address, so that repeated failed attempts can be blocked; a device identifier and notification token so that alerts can reach your phone; and the app version, so a bug report says which build it came from.
Location, only if you allow it: the app can use your device location to work out which serviceable area you are in, so the list starts near you. It is used to pick an area and is not stored as a location history. You can refuse, and choose your city from a list instead.
We do not sell your personal information. We do not share it with advertisers, and the app contains no advertising and no third-party analytics or tracking SDKs.
To create and secure your account; to show providers to customers and customers' requests to providers; to let the two sides contact each other; to send notifications about a job, a message, or a fee that is due; to bill providers for their listing; to settle disputes; and to detect and stop abuse.
The other party to a job.A provider you contact sees your name, your phone number, and what you wrote. A provider's public profile — name, photo, area, services, ratings and work photos — is visible to anyone.
Our team, where it is needed to answer a support message, verify a payment, or resolve a dispute.
Service providers we rely on: Google (Firebase Cloud Messaging) to deliver notifications to your phone; our email provider to send confirmation codes and notices; and our hosting provider, where the data is stored. They process it on our behalf and for no other purpose.
We will also disclose information where the law requires it.
Data is stored on servers in Germany. Passwords are never stored in a readable form; they are hashed. We keep your account data for as long as the account exists. Records tied to money or to a dispute — invoices, payment proofs, order history — are kept for as long as we may need them for accounting or legal reasons, even after an account closes.
You can review and change your name, photo, contact details and password at any time in the app or on the website. Notifications can be turned off in your device settings, and location permission can be withdrawn the same way, without losing access to the service.
To have your account and personal data deleted, write to [email protected] from the address on your account, or message us from the Support screen in the app. We will confirm and act within 30 days. Some records may be retained as described above.
HanifBaba is not intended for children under 13, and we do not knowingly collect their information. If you believe a child has given us data, please contact us and we will remove it.
If this policy changes materially we will update the date above and, where the change affects how your data is used, tell you in the app.
See also our Terms of Service.